Privacy policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.finarte.fi (the “Site”).

In order to use Finarte’s services, the customer must accept the terms of this Privacy Policy.

Registry Owner and Controller

Finarte (India) Oy
Kirkkokatu 1
48100 Kotka
Finland

Business ID: FI09241222

For questions regarding data protection, please contact: info@finarte.fi

What Information Does Finarte Collect and Store?

Finarte stores three types of information:

  1. Information provided by users
  2. Information received from the use of online services
  3. Analytically derived information

Information provided by users:

  • Name
  • Phone number, email address, postal address
  • Billing and payment information
  • Location data (currency, shipping)
  • Product reviews
  • Marketing subscriptions
  • Customer service inquiries
  • Product restock notifications

Information received from the use of online services:

  • Shipping and payment selections
  • Purchase history
  • Website browsing behavior
  • Device identification
  • E-commerce events (e.g. add to cart)

Data derived from analysis:

  • Product recommendations
  • Customer interests and categorizations

Device Information

When visiting the Site, we automatically collect information about your device, including browser type, IP address, time zone and cookies installed on your device.

We collect this information using cookies, log files, web beacons, tags and pixels.

Who Can Handle My Data?

Only trained Finarte employees may access customer data.

Data may be transferred to trusted third parties for order fulfillment, payment processing, analytics and marketing. These parties may only use the data for agreed purposes.

How Do We Use Your Personal Information?

Personal information is used for:

  • Order processing, delivery, archiving and accounting
  • Customer relationship management
  • Customer service and returns
  • Fraud and abuse prevention
  • Marketing and product recommendations
  • Website development and analytics

Data Retention

Order data is stored for as long as required by law and business needs.

Customers may request account anonymization by contacting store@finarte.fi. Once anonymized, data cannot be recovered.

Your Rights

If you are a European resident, you have the right to:

  • Access your personal data
  • Request corrections or deletion
  • Restrict data processing
  • Withdraw consent

You also have the right to file a complaint with your local Data Protection Authority.

Third Parties

We share data with:

  • Payment service providers
  • Logistics partners
  • Google Analytics
  • Klaviyo (newsletter subscriptions)

Data transfers are conducted securely and only necessary data is shared.

Changes to This Privacy Policy

We may update this Privacy Policy due to service or legal changes. Significant updates will be communicated separately.

Contact

Finarte (India) Oy
Kirkkokatu 1
48101 Kotka
Finland

Email: store@finarte.fi