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How to order your custom sized rug?
Finarte columbus rug mood
Step 1: Explore and Choose

Browse our selection of custom-sized rugs to find your favorite. Need help deciding? We’re here for you! To choose the perfect rug, check out our online guides on materials, sizes and care, visit our retailers to check the rugs in person, or email our customer service for assistance at store@finarte.fi.

If you need a rug for a project or non-household use, our team is ready to assist you with your specific requirements and pricing. For these inquiries, please take a look FINARTE Project and contact customer service at store@finarte.fi.

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Step 2: Specify Your Size

Enter your desired width and length in our online store to see the price for your custom-sized rug. The minimum size for custom-made rugs is 15 × 15 cm. While there are maximum limits for online orders, we can sometimes accommodate larger sizes – just contact our customer service at store@finarte.fi for more information. Please note that any fringes on the rugs are included in the overall dimensions.

Finarte kortteli rug grey pink mood 1
Finarte SuviKesalainen Terttu Blue scaled
Step 3: Choose shipping method

Custom-made rugs take approximately 2 months to produce, after which they will be shipped using your chosen delivery method. Please select your preferred shipping option when placing the order.

Shipping in Finland

When ordering a custom-made rug to Finland, you have two delivery options to choose from:

Sea Freight: When you choose sea freight, your custom-made rug will travel with our own sea shipment to Finland at no extra cost. Once the rug has arrived at our warehouse, we will forward it to you. With sea freight, the rug will reach you in approximately 6 months from the order date.

Air Freight: If you prefer a faster option, your rug can be shipped by air after production and will arrive in approximately 2 weeks. The cost of air freight will be shown at checkout when you select this delivery method.

Shipping in EU

For orders outside Finland but within the EU, we only offer air freight. Your custom-made rug will be shipped directly from our factory and delivered to you in approximately 2 weeks after production is completed. The cost of air freight will be shown at checkout when you select this delivery method.

Textured pink and green rug with a patterned surface
Step 4: Place Your Order

Order the rug of your dreams directly from our online store. If you have special requirements or any questions, you can also place your order through our customer service by sending a message to store@finarte.fi.

Please note that custom-sized rugs are made to your unique specifications, so after 24 hours the order is confirmed, it cannot be canceled, changed, or returned.

finarte-terttu-rug-beige-mood-1
Step 5: Wait for Perfection

As the saying goes, ‘Good things come to those who wait.’ After you place your order, our artisans in India will handcraft your rug within approximately 2 months. Once completed, it will be delivered to you using your chosen shipping method: about 2 weeks with air freight or about 4 months with sea freight.

Please note: delivery times may be affected by unforeseen delays beyond our control.

Finarte pome rug mood 3
Step 6: Enjoy joyful living with your new rug

Upon receiving your custom rug, set it up and savor the enhanced ambiance it brings. Appreciate the artisanal craftsmanship that makes it truly one-of-a-kind, fostering the perfect surroundings for joyful living in your home.

Take a look at our Care Guide to help you care for your rug in the best possible way.